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12px}.tix-shell{--tix-bg:var(--surface);--tix-surface:var(--surface);--tix-surface-2:var(--bg);--tix-line:var(--line);--tix-ink:var(--ink);--tix-ink-2:var(--ink-2);--tix-ink-3:var(--ink-3);--tix-brand:var(--brand);--tix-urgent:var(--danger);--tix-high:var(--warn-ink);--tix-medium:var(--brand);--tix-low:var(--success);--tix-new:var(--c2);background:var(--tix-bg);border:1px solid var(--tix-line);border-radius:20px;border-radius:var(--r-lg);box-shadow:0 1px 2px #1018280d;box-shadow:var(--shadow-1);color:var(--tix-ink);overflow:hidden}.tix-shell,.tix-shell *{box-sizing:border-box}.tix-toolbar{align-items:center;border-bottom:1px solid var(--tix-line);display:flex;flex-wrap:wrap;gap:12px;justify-content:space-between;padding:16px 20px}.tix-toolbar-title{align-items:center;display:flex;font-size:15px;font-weight:600;gap:10px}.tix-count{background:var(--tix-surface-2);border-radius:999px;color:var(--tix-ink-2);font-size:12.5px;font-weight:600;padding:2px 9px}.tix-toolbar-actions{align-items:center;display:flex;gap:8px}.tix-body{display:flex}.tix-list{flex:1 1;min-width:0}.tix-filters{border-left:1px solid var(--tix-line);flex:none;max-height:640px;overflow-y:auto;padding:16px 18px;width:260px}.tix-filters-head{font-size:13px;font-weight:700;margin-bottom:10px}.tix-filters-hint{color:var(--tix-ink-3);font-size:12px;margin:0 0 10px}.tix-hr{border:none;border-top:1px solid var(--tix-line);margin:16px 0}.tix-grouplist{color:var(--tix-ink-2);font-size:13px;list-style:none;margin:8px 0 0;padding:0}.tix-grouplist li{border-bottom:1px solid var(--tix-line);padding:5px 0}.tix-field{margin-bottom:14px}.tix-field label{color:var(--tix-ink-3);display:block;font-size:12px;margin-bottom:5px}.tix-row{align-items:flex-start;border-bottom:1px solid var(--tix-line);display:flex;gap:12px;padding:14px 20px}.tix-row:hover{background:var(--tix-surface-2)}.tix-row-check{padding-top:4px}.tix-row-check input{accent-color:var(--tix-brand)}.tix-avatar{align-items:center;background:linear-gradient(135deg,#6d3fc4,#4c2a94);background:linear-gradient(135deg,var(--brand),var(--brand-dark));border-radius:50%;color:#fff;display:flex;flex:none;font-size:12.5px;font-weight:700;height:34px;justify-content:center;width:34px}.tix-avatar.sm{font-size:11px;height:26px;width:26px}.tix-row-main{flex:1 1;min-width:0}.tix-badge{border-radius:5px;display:inline-block;font-size:10.5px;font-weight:700;letter-spacing:.03em;margin-bottom:6px;padding:2px 8px;text-transform:uppercase}.tix-badge.new{background:color-mix(in srgb,var(--tix-new) 22%,#0000);color:var(--tix-new)}.tix-badge.note-tag{background:color-mix(in srgb,var(--tix-high) 22%,#0000);color:var(--tix-high)}.tix-badge.failed,.tix-badge.note-tag{letter-spacing:0;margin:0 0 0 8px;text-transform:none}.tix-badge.failed{background:color-mix(in srgb,var(--tix-urgent) 18%,#0000);color:var(--tix-urgent)}.tix-row-subject{color:var(--tix-ink);display:block;font-size:14.5px;font-weight:600;text-decoration:none}.tix-row-subject:hover{text-decoration:underline}.tix-row-number{color:var(--tix-ink-3);font-weight:500}.tix-row-meta{color:var(--tix-ink-3);font-size:12.5px;margin-top:4px}.tix-dot{margin:0 6px}.tix-row-side{align-items:flex-end;display:flex;flex:none;flex-direction:column;gap:6px;min-width:130px}.tix-priority{align-items:center;display:inline-flex;font-size:12.5px;font-weight:600;gap:6px}.tix-priority-dot{border-radius:2px;height:8px;width:8px}.tix-priority.urgent,.tix-priority.urgent .tix-priority-dot{color:var(--tix-urgent)}.tix-priority.urgent .tix-priority-dot{background:var(--tix-urgent)}.tix-priority.high,.tix-priority.high .tix-priority-dot{color:var(--tix-high)}.tix-priority.high .tix-priority-dot{background:var(--tix-high)}.tix-priority.medium,.tix-priority.medium .tix-priority-dot{color:var(--tix-medium)}.tix-priority.medium .tix-priority-dot{background:var(--tix-medium)}.tix-priority.low,.tix-priority.low .tix-priority-dot{color:var(--tix-low)}.tix-priority.low .tix-priority-dot{background:var(--tix-low)}.tix-row-group{color:var(--tix-ink-3);font-size:12px}.tix-input,.tix-select,.tix-status-select,.tix-textarea{background:var(--tix-surface-2);border:1px solid var(--tix-line);border-radius:8px;color:var(--tix-ink);font-family:inherit;font-size:13px;padding:7px 10px}.tix-input:focus,.tix-select:focus,.tix-status-select:focus,.tix-textarea:focus{border-color:var(--tix-brand);outline:none}.tix-input.full,.tix-select.full{width:100%}.tix-input-lg{font-size:16px;font-weight:600;padding:10px 12px}.tix-textarea{resize:vertical;width:100%}.tix-btn{background:var(--tix-surface-2);border:1px solid var(--tix-line);border-radius:8px;color:var(--tix-ink);cursor:pointer;font-family:inherit;font-size:13.5px;font-weight:600;padding:8px 16px}.tix-btn:hover{border-color:var(--tix-ink-3)}.tix-btn:disabled{cursor:not-allowed;opacity:.55}.tix-btn-primary{background:var(--tix-brand);border-color:var(--tix-brand);color:#fff}.tix-btn-primary:hover{filter:brightness(1.08)}.tix-btn-ghost{background:#0000}.tix-btn.full{margin-top:6px;width:100%}.tix-newform{background:#fff;background:var(--surface);border:1px solid #e6e8ef;border:1px solid var(--line);border-radius:20px;border-radius:var(--r-lg);box-shadow:0 1px 2px #1018280d;box-shadow:var(--shadow-1);color:#14161a;color:var(--ink);margin-bottom:18px;padding:18px 20px}.tix-newform-row{gap:8px;margin-top:10px}.tix-crumb,.tix-newform-row{align-items:center;display:flex}.tix-crumb{color:#7b8494;color:var(--ink-3);font-size:13px;margin-bottom:14px}.tix-crumb a,.tix-history-btn{color:#4a5160;color:var(--ink-2)}.tix-history-btn{background:#0000;border:1px solid #e6e8ef;border:1px solid var(--line);border-radius:8px;border-radius:var(--r-sm);cursor:pointer;font-family:inherit;font-size:12.5px;font-weight:550;margin-left:auto;padding:5px 12px}.tix-history-btn:hover{border-color:#6d3fc4;border-color:var(--brand);color:#6d3fc4;color:var(--brand)}.tix-history,.tix-history-btn:hover{background:#fff;background:var(--surface)}.tix-history{border:1px solid #e6e8ef;border:1px solid var(--line);border-radius:14px;border-radius:var(--r);box-shadow:0 1px 2px #1018280d;box-shadow:var(--shadow-1);margin-bottom:16px;padding:14px 18px}.tix-history-hint{color:#7b8494;color:var(--ink-3);font-size:13px;margin:0}.tix-history-row{align-items:center;border-bottom:1px solid #e6e8ef;border-bottom:1px solid var(--line);color:#14161a;color:var(--ink);display:flex;font-size:13.5px;gap:12px;justify-content:space-between;padding:8px 0}.tix-history-row:last-child{border-bottom:none}.tix-history-meta{color:#7b8494;color:var(--ink-3);font-size:12px;white-space:nowrap}.tix-detail{grid-gap:0;display:grid;gap:0;grid-template-columns:220px 1fr 280px}.tix-detail-list{border-right:1px solid var(--tix-line);max-height:720px;overflow-y:auto;padding:10px}.tix-detail-list-item{align-items:center;border-radius:8px;color:var(--tix-ink-2);display:flex;gap:10px;margin-bottom:2px;padding:8px;text-decoration:none}.tix-detail-list-item:hover{background:var(--tix-surface-2)}.tix-detail-list-subject{color:var(--tix-ink);display:block;font-size:12.5px;line-height:1.35}.tix-detail-list-num{color:var(--tix-ink-3);display:block;font-size:11px}.tix-thread{border-right:1px solid var(--tix-line);min-width:0;padding:20px 24px}.tix-thread-head h1{color:var(--tix-ink);font-family:inherit;font-size:19px;margin:0}.tix-thread-byline{color:var(--tix-ink-3);font-size:13px;margin:4px 0 16px}.tix-compose{background:var(--tix-surface);border:1px solid var(--tix-brand);border-radius:10px;margin-bottom:20px;padding:12px}.tix-compose-tabs{display:flex;gap:4px;margin-bottom:10px}.tix-compose-tabs button{background:#0000;border:none;border-radius:6px;color:var(--tix-ink-3);cursor:pointer;font-family:inherit;font-size:13px;font-weight:600;padding:5px 12px}.tix-compose-tabs button.active{background:var(--tix-surface-2);color:var(--tix-ink)}.tix-compose-actions{display:flex;justify-content:flex-end;margin-top:8px}.tix-msg{border-bottom:1px solid var(--tix-line);display:flex;gap:12px;padding:16px 0}.tix-msg:last-child{border-bottom:none}.tix-msg.note{background:color-mix(in srgb,var(--tix-high) 8%,#0000);border-radius:10px;padding:12px}.tix-msg-body{flex:1 1;min-width:0}.tix-msg-head{align-items:baseline;display:flex;gap:8px;margin-bottom:4px}.tix-msg-head strong{color:var(--tix-ink);font-size:13.5px}.tix-msg-time{color:var(--tix-ink-3);font-size:12px;margin-left:auto}.tix-msg-body p{color:var(--tix-ink-2);font-size:13.5px;line-height:1.6;margin:0;white-space:pre-wrap}.tix-msg-error{color:var(--tix-urgent)!important;font-size:12px!important;margin-top:4px!important}.tix-mailfields{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:10px}.tix-mailfield{flex:1 1;min-width:160px}.tix-mailfield label{color:var(--tix-ink-3);display:block;font-size:11px;letter-spacing:.04em;margin-bottom:4px;text-transform:uppercase}.rte-toolbar{align-items:center;border-bottom:1px solid var(--tix-line);display:flex;flex-wrap:wrap;gap:2px;margin-bottom:8px;padding-bottom:8px}.rte-btn{background:#0000;border:1px solid #0000;border-radius:6px;color:var(--tix-ink-2);cursor:pointer;font-family:inherit;font-size:12.5px;line-height:1.2;padding:5px 10px}.rte-btn:hover{background:var(--tix-surface-2);color:var(--tix-ink)}.rte-btn.active{background:color-mix(in srgb,var(--tix-brand) 16%,#0000);border-color:var(--tix-brand);color:var(--tix-brand)}.rte-sep{align-self:stretch;background:var(--tix-line);margin:2px 4px;width:1px}.rte-prose{color:var(--tix-ink);font-size:13.5px;line-height:1.6;max-height:40vh;min-height:3.2em;outline:none;overflow-y:auto}.rte-prose p{margin:0 0 .6em}.rte-prose p:last-child{margin-bottom:0}.rte-prose ol,.rte-prose ul{margin:0 0 .6em;padding-left:1.4em}.rte-prose a{color:var(--tix-brand);text-decoration:underline}.rte-prose p.is-editor-empty:first-child:before{color:var(--tix-ink-3);content:attr(data-placeholder);float:left;height:0;pointer-events:none}.tix-msg-html{color:var(--tix-ink-2);font-size:15px;line-height:1.6}.tix-msg-html p{margin:0 0 .6em}.tix-msg-html p:last-child{margin-bottom:0}.tix-msg-html ol,.tix-msg-html ul{margin:0 0 .6em;padding-left:1.4em}.tix-msg-html a{color:var(--tix-brand);text-decoration:underline}.tix-msg-html img{max-height:400px;max-width:100%;object-fit:contain;vertical-align:middle}.tix-properties{padding:18px}.tix-properties-head{color:var(--tix-ink-3);font-size:11px;font-weight:700;letter-spacing:.06em;margin-bottom:16px;text-transform:uppercase}.tix-prop{margin-bottom:16px}.tix-prop label{color:var(--tix-ink-3);display:block;font-size:12px;margin-bottom:6px}.tix-readonly{color:var(--tix-ink-2);font-size:13px;padding:7px 0}.tix-tags{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:8px}.tix-tag{align-items:center;background:var(--tix-surface-2);border:1px solid var(--tix-line);border-radius:999px;color:var(--tix-ink-2);display:inline-flex;font-size:12px;gap:5px;padding:3px 8px}.tix-tag button{background:none;border:none;color:var(--tix-ink-3);cursor:pointer;font-size:13px;line-height:1;padding:0}.tix-tag button:hover{color:var(--tix-ink)}@media (max-width:900px){.tix-body{flex-direction:column}.tix-filters{border-left:none;border-top:1px solid var(--tix-line);width:100%}.tix-detail{grid-template-columns:1fr}.tix-detail-list,.tix-thread{border-bottom:1px solid var(--tix-line);border-right:none}}
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